Shipping Policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days of being placed.

Delivery Times

Standard shipping typically takes 7–14 business days after dispatch. Delivery times can vary depending on your location and customs processing.

Tracking

Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your delivery every step of the way.

Customs and Duties

For international orders, customs fees and import duties may apply depending on your country. These charges are the responsibility of the buyer and are not included in the purchase price.

Lost or Delayed Orders

If your order hasn't arrived within 20 business days, contact us at support@charcove.com and we'll investigate right away.

Questions? support@charcove.com